Frequently Asked Questions
Everything you need to know about our authentic Japanese-inspired collections.
How do I determine the correct size for a Kimonoji garment?
Since our designs often feature traditional relaxed silhouettes, we provide a detailed size guide on each product page. We recommend measuring your height and chest circumference to find the perfect fit between our tailored and oversized styles.
Where does Kimonoji ship to and what are the costs?
We offer worldwide shipping. Standard shipping is free on all orders over $150. For international orders, delivery typically takes 7-14 business days depending on your location and local customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that limited edition seasonal releases may have specific return restrictions.
How should I care for my kimono-inspired apparel?
To preserve the integrity of the fabric and intricate prints, we recommend hand washing in cold water or using a delicate machine cycle. Always hang to dry and avoid direct sunlight to prevent color fading.
Are your products ethically manufactured?
Yes, sustainability and fair labor are core to Kimonoji. We partner with specialized textile mills that ensure safe working conditions and use eco-friendly dyeing processes to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay in select regions.